inTouch | End-to-end loyalty solutions provider

Providing versatile
mobile loyalty
app platform

Integrating your
loyalty system with
popular merchants

Building your
advanced back-end
loyalty system

Indonesia's most trusted by big corporations
for end-to-end loyalty solutions.

Focus on your core business, let us help you handling your loyalty systems

InTouch powerful and flexible turn key solutions not only bring your loyalty program shortest
time to market, but also maintaining your system with the latest technology

InTouch Loyalty Solutions VS Other Loyalty Solutions

Initial investment (CAPEX)		60 %
40%
100%

Deployment time		3X
1 Month
3 Month

Maintenance cost (After development)		30 %
70%
100%

Imagine loyalty engine that is as easy as filling out a form

InTouch versatile LaaS (Loyalty as a service) solution is built based on the
idea that loyalty engine can be pre-structured and yet customizable

Imagine loyalty feature that is as easy as plug & play

Intouch has the biggest loyalty feature library for you to choose from

Moreover, seamless integration with existing system

InTouch enables omnichannel solution from POS,internal data, and any 3rd party

Loyalty Solutions for Every Industry

Insurance

Banks

ICT

Grocery

Others

Allianz Smart Point is a game changer in the insurance industry landscape

Insurance has been perceived as just a commodity that normally are not attractive and the only time the company interact with its customers is when settling claims, collecting payment or renewing police.

Allianz determines to change that by introducing the first comprehensive reward point program for insurance in Indonesia, Allianz Smart Point. It allows its customer to earn points in various ways from welcome points, birthday, eSurvey, referral, social media activities to payment settlement.

It has not only increased customer loyalty significantly; but also increased customer engagement to a whole new level. InTouch is honored to be able to help develop and maintain the system.

HSBC has gone full digital for its reward point catalogue

As the loyalty program grows the need for popular merchant vouchers also grows, however, handling merchants directly or physical vouchers have became too inefficient and too hassle to maintain.

HSBC Indonesia is trusting inTouch with its electronic vouchers service called MORE, Indonesia's largest eVoucher network to maintain its reward catalouge with a comprehensive service from merchant acquisition, merchant management, eVoucher fulfllment system, support center, to real-time usage report to make sure its reward catalog is always attractive, well maintained and fresh with new offers.

IMPoin is a real full-fledged reward point program

As the pioneer of reward point program in the industry, Indosat Ooredoo knows very well the key success factors of building a point based reward program are frequency of earning & attractiveness of the offerings. Therefore its latest reward point program, IMPoin provides just that.

IMPoin enables its customers to earn points from various activities from top-up to paying post-paid bill through all channels that can be redeemed with products of popular merchant networks across Indonesia.

Indosat Ooredoo has trusted InTouch with its merchant aggregator service called MORE, Indonesia's largest eVoucher network to maintain its reward catalogue with a comprehensive service from merchant acquisition, merchant management, eVoucher fulfillment system, support center, to real-time usage report, to make sure its reward catalog is always attractive, well maintained and fresh with new offers.

Alfamart is embracing the digital era with digital loyalty

Alfamart has always been the industry forefront when comes to embracing digital technology. It has now set a new bar with its latest digital loyalty application, AlfaGift.

AlfaGift is a comprehensive loyalty application incorporated with the latest technology from AR (Augmented Reality), User profiling, Reward points to e-Voucher system connected with more than 13,000 stores across Indonesia.

For that, Alfamart has trusted InTouch to develop and maintain its first digital loyalty system, AlfaGift.

SHELL Indonesia is once again setting a new bar

SHELL is already the industry leader known for its quality and customer service, now it has raised the bar once again with its global standard loyalty program , Shell Club Smart.

Shell Club Smart enables customer to not only earning and redeeming points; but also a lot of other benefits to pamper its customers from free fuel voucher, fee insurance, free towing, to name a few.

For that Shell has trusted InTouch with its end-to-end comprehensive loyalty solutions from back-end reward engine development, platform and system development, redemption technology, eVoucher fulfillment system, support center, to real-time reports and monitoring.